Privacy Policy

This website is owned and operated by Chicken Tonight UK on behalf of Symington’s Ltd.

Here at Chicken Tonight UK we recognise that many visitors to our sites are concerned about the information they provide to us, and how we treat that information. So we've developed a Privacy Policy to address this sensitive area. This policy is effective as of 26/01/15. We may from time to time update this policy and invite you to review this page periodically. In the event this policy changes, we will inform you by posting an updated policy on this web page. All changes will go into effect on the date that is posted in our policy. The new policy will apply to all past and current users of this site and will replace any prior policies.

If you have any questions about our Privacy Policy, you can contact us at:

Symington's Ltd.
Thornes Farm Business Park, 
Pontefract Lane, 
Leeds, 
LSP 0DN

or E-mail us at: enquiries@symingtons.com

Our offices are open from 9 a.m. - 5 p.m., Monday to Friday. Please feel free to email us anytime by visiting our ‘Contact us’ page on www.chickentonight.co.uk. We'll be happy to answer your questions or hear your concerns.

OUR POLICY

At our sites, we do not collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view any of our sites. If you register in order to use one or more of the many features of our sites, in addition to other purposes described in this Privacy Policy, we use the information you supply for the purpose of providing the services you've requested. These features may include:

  • Opt in email
  • Send to a friend
  • Recipe Box
  • Discussion forum

Depending on the feature you have registered to use, we may collect one or more of the following types of personally-identifiable information: name, address, phone number, email address, username and password. If you do not provide this information, you may not be able to register for that or other features on the site. You can always access and review your personally-identifiable information by visiting any of the sites on which you have registered. In addition, you can correct factual errors in your personally-identifiable information by contacting us.

If you specifically agree to follow-up contacts by us or ask to be put on our mailing list, we may contact you from time to time. You can always change your preference for follow-up contacts or opt out of any further contacts or services just by e-mailing us at any time. However, unless you specifically register to receive communication from a site, that site will not contact you.

Except as described in this Privacy Policy, we don't share the information you give us with anyone outside of the Symington’s Ltd family of companies. In certain instances, we may disclose your personally-identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Symington’s Ltd or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all user information collected by this site will be transferred to the purchaser or the new company.

We may use the personal information you provide us to improve our marketing and promotional efforts; to statistically analyse website usage; and to improve our features and the content of our sites. You would never be opted into a service you did not request.

We may also use your personal information to customise the content that our sites deliver to you. For example, we may customise the recipes, product information and promotions we deliver to you based upon the information you have previously provided to us.

COOKIES

Like most companies, we use “cookie” technology on our sites to collect aggregate information. When you visit one of our sites, the cookie tells us whether you've visited us before or are a new visitor. This allows us to measure the appeal of our sites to new and return visitors. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online environment.

GOOGLE ANALYTICS

We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

TYPES OF COOKIES

To help you understand more about our cookies, we have divided our cookies into four categories based on the guidance of the International Chamber of Commerce.

  • Strictly Necessary Cookies – These cookies are essential for operation of the website. They don’t collect any personal information about you. They may include, for example, logging into secure areas of the website, use of a shopping basket or using e-billing services.
  • Analytical Cookies – These cookies allow us to monitor the behavioural activity of our users. They don’t collect any personal information about you. We use these cookies to help us to improve the way our website works for you. Types of information they collect include, for example how many visitors to the website or which pages they had come from previously.
  • Functionality Cookies – These cookies allow us to personalise your experience and recognise when our users return to our website. They may provide services which include, for example, choice of layout.
  • Targeting Cookies – These cookies record a user’s visit to a website, the individual pages visited and links followed. These cookies may be set by a third party and may be used to target users for online advertising.

Below is a table of the cookies we actually use on our website. You will find more information on each one and their specific purpose.

Sometimes, third parties manage some of our cookies, but we don’t allow the third party to use the cookies for any purpose other than those listed above.

Cookie Name Type Purpose
Google Analytics _gid Analytical Cookie Used to distinguish users.
Google Analytics _ga Analytical Cookie Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
Google Analytics _gat_UA-131215468-1 Analytical Cookie This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
Unknown XSRF-TOKEN Stricly Necessary Used to prevent cross site request forgery attempts.
Unknown chickentonight_session Functionality Cookie Generic session cookie.
GDPR Compliance gdpr_popup Functionality Cookie Cookie to determine if the cookie popup notice has been clicked.

SOCIAL BUTTONS

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter and Facebook ‘Like’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Chicken Tonight. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Chicken Tonights site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Chicken Tonight, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

CONTESTS AND SWEEPSTAKES

Our sites sometimes include notices of contests, sweepstakes or other promotions we are conducting, and we may permit you to participate electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the contest, sweepstakes or promotion (e.g., to contact you if you're a winner). In addition, we may participate in internet related promotions sponsored by reputable third parties. In these instances, if you are a participant in such promotions, we may provide certain personally-identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honour Chicken Tonight UK privacy and security policies in the way this information is handled.

QUESTIONNAIRES AND SURVEYS

From time to time, our sites may also be conducting questionnaires and surveys. Survey information will be treated like all of the information we collect, and it is used to help us improve the appeal of our products and our sites.

THIRD PARTIES SERVICE PROVIDERS

We sometimes employ other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyse data, to fulfil orders you place, and to provide customer service. These parties are required to maintain any personal information they receive from you in confidence and may only use it in connection with the services they are providing to us.

LINKS TO OTHER SITES

Our sites may contain links to other sites, including other sites that are owned or operated by our affiliates or us. While we do our best to make sure that every link to a non-affiliated site sends you to a helpful place on the internet, we cannot guarantee the content of these non-affiliated sites. The non-affiliated sites will always have their own privacy policies. In addition, some of our affiliated sites also have their own privacy policies and are not subject to this policy. These affiliated sites include, but are not limited to: www.symingtons.com. You should always check the privacy policy of the specific site you're visiting to understand your rights.

SECURITY

Chicken Tonight UK and Symington’s Ltd. take your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.

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